Shipping Terms

1. Description of Services

From the day you accept your quote, 50 Dogs agrees to arrange and provide safe, lawful and humane pet shipping and delivery services for your pet(s) (the "Services").

Services may include, but are not limited to:

• Pet collection and delivery logistics
• Flight or ground transport arrangements
• Veterinary health certificates and documentation coordination
• Customs and import/export compliance assistance
• Real-time communication and tracking during transport

All Services will be carried out in compliance with animal transport standards and applicable national and international regulations.

2. Payment Terms

You agree to pay 50 Dogs as follows:

• A non-refundable deposit (usually 50%, as shown on your quote) when you accept the quote.
• The remaining balance 3 days before the trip.

Final shipping arrangements and documents are released only when the balance has been paid in full.

Payments are made in the currency and by the ways of payment shown on your quote (for example bank transfer, debit or credit card, PayPal, or cash in person where available).

If payment is not made as agreed, 50 Dogs may treat this as a material breach of these terms and suspend or cancel the shipping arrangements without further notice.

3. Delays and Cancellation

If an airline, a country's rules or any other event delays the trip, 50 Dogs keeps working on it until the trip can go ahead.

If you cancel, the amount you have paid is not refunded.

4. Term

These terms end automatically when 50 Dogs has completed the Services and you have paid in full.

5. Ownership and Responsibility

You confirm that you are the legal owner or authorized guardian of the pet(s) being shipped and have the authority to authorize transportation.

For shipping, 50 Dogs provides transportation and logistics services only and does not medically examine the animals.

• 50 Dogs is not responsible for the pet's health, genetic condition, temperament, or any pre-existing disease or defect.
• Any health or genetic concerns, infections or veterinary matters discovered before, during or after shipping are strictly matters between you and the breeder or seller.
• The responsibility of 50 Dogs is limited solely to the safe and lawful transport of the pet.

By agreeing to these terms, you acknowledge that 50 Dogs assumes no liability for veterinary, genetic or health-related issues of the pet.

6. Confidentiality

Both parties agree to keep all personal, payment and transport-related information confidential.

No information is shared with third parties except as necessary to perform the Services (for example airlines, veterinarians or customs officials) or as required by law.

After the Services are completed, all documents, including veterinary and shipping records, are stored securely or returned to you on request.

7. Default

A default under these terms occurs if:

• You fail to make a required payment when due;
• Either party becomes insolvent or bankrupt;
• Either party's property becomes subject to seizure or assignment;
• 50 Dogs or you fail to perform as agreed under these terms.

8. Force Majeure

Neither party is liable for delays or failures caused by circumstances beyond reasonable control, including (but not limited to):

• Acts of God
• Weather disruptions
• Airline or transport restrictions
• Pandemics or quarantines
• War, strikes or government actions

The affected party must promptly notify the other party and resume performance once conditions allow.

9. Dispute Resolution

Any disputes arising under these terms shall first be addressed through amicable negotiation between both parties.

10. Entire Agreement

These Shipping Terms and your quote are the entire agreement between the parties and replace all previous oral or written communications on this subject.

11. Notices

All notices must be sent in writing by e-mail to info@50dogs.com, or to the e-mail address on your quote.

12. Legal Fees

In the event of a dispute, the prevailing party is entitled to recover reasonable legal fees and collection costs.